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Autodesk Account FAQ

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Autodesk Account FAQ

Get answers about using your Autodesk account

Find answers to all your questions about using your Autodesk account, including resetting your account
password and retrieving your Autodesk ID.

Why is Autodesk University switching to Autodesk ID?

With Autodesk ID, you will only have to remember a single account to access various Autodesk product websites and services. You will use your Autodesk ID to become an AU member, watch online classes, or register for AU Las Vegas.

What is an Autodesk account?

An Autodesk account enables you to use the same user ID or email address and password to access multiple Autodesk product websites and services. Sign in to your Autodesk account to view class materials on the AU website and to register for the Autodesk University conference in Las Vegas.

I have forgotten my Autodesk account password. How do I retrieve it?

Click Sign In, and then click the 'forgot?' link. Enter your Autodesk ID or email address. We will send you an email containing your Autodesk ID and a link to reset your password.

I think I might already have an Autodesk account. How do I find out?

Click Sign In, and then click the 'forgot?' link. Enter your email address. If there is no Autodesk ID associated with that email address, the system will notify you. Otherwise, you will receive an email containing your Autodesk ID and a link to reset your password.

How can I change my Autodesk account profile?

You can go to Autodesk account management to change your name or email, or to update your profile. You cannot change your user name.