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Silvia Menon

AC3107: Supporting AutoCAD®: Tips, Tricks, and Troubleshooting Techniques

(Duration 01:07:54)

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Key Learning

Key Learning

  • Be aware of some commonly-asked support issues and how to deal with them
  • Diagnose and resolve some common issues
  • Better assist other users with AutoCAD issues
  • Know best practices to avoid running into issues

Materials

Materials

Description

Description

In this class, we will cover troubleshooting tips and techniques for issues that users may encounter in the latest versions of AutoCAD software. We will look at the most frequent types of questions that the AutoCAD Support team has received in the last year, and attendees will learn how to troubleshoot and resolve these issues or how to avoid them. The class will also include troubleshooting tips for some of the more recently added AutoCAD features, like the Autodesk® 360 cloud-based platform, model documentation, and Content Explorer.

Target Audience

Target Audience

CAD/BIM Manager, End User, CAD managers and AutoCAD superusers who provide support for other AutoCAD users, but this class can also be interesting for anyone who uses AutoCAD

Speakers

Speakers

Silvia Menon

Silvia Menon has worked with AutoCAD® since version 12, mainly as a architectural 3D visualization artist. She joined Autodesk Product Support in 2005, helping customers and partners with their questions and problems. Silvia is currently the Technical Lead for AutoCAD within Autodesk Product Support.

Related Classes

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Tags

Published

  • 2012
  • AC3107

Software

  • AutoCAD
  • AutoCAD LT

Industry

  • Other

Topics

  • AutoCAD and General Design
  • CAD Management and IT